Purpose & Scope

Understanding product features and functionality is essential to making informed decisions and purchasing the right products for your organization. If you notice that there is product information that is incorrect, submit a case on the portal using the Portal Issues category.

Procedure

1. On the portal, click Support > Submit a Case.
2. Fill in your name, contact information, product name and order number.
3. In the Case Category drop-down, select Portal Issues.
4. In the Details section, fill in a brief description of the incorrect information. Include the URLs of any pages that have the incorrect information.
5. Click Submit.

Additional Comments

Once the case is submitted, you will receive a follow-up email from the support team to let you know if the issue has been corrected.